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Collection & Roaming Settlement Senior Specialist

Main Responsibilities

  • Monitor and prepare national traffic reports on daily basis to meet accuracy and discover any major deviation in traffic to produce accurate settlement report (for all kind of service, voice, SMS, video, MMS)
  • Prepare daily report to ensure the accuracy of traffic records and discover any variance in reconciliation between different sources for 33 carriers.
  • Handle monthly reconciliation for International SMS with all carriers.
  • Issue monthly international SMS invoices after reconciliation between different sources and communicating it with the carriers.
  • Handle the settlement of revenue share business with local and international aggregators, which includes monthly reconciliation and communication between Etisalat and the aggregators.
  • Solving any disputes that occurs related to the Financial settlements in Revenue share business with the aggregators.
  • Works closely with commercial /IT and technical departments to know the structure changes and be aware of new commercial deals.
  • Reviewing Revenue share agreements and adding necessary comments to share with the contract team.
  • Prepare all revenue share payments after reviewing the invoices and Following up with the finance team to ensure the release of payments and the accuracy of the amount.
  • Handle the Mobile Advertising Business with all vendors. (Including Targeted SMS, LBA, PCM, In browser & Mega deals.
  • Validate the vendor’s campaigns on Aprimo system In terms of Price and number of SMS.
  • Check the required documents provided by vendors on the system like Tax card, Letter of guarantee and Contract.
  • Prepare all the Mobile Advertising invoices and communicate it with the vendors.
  • Ensure the collection of Mobile Advertising payments from the vendors and following up on any delays.
  • Responsible for creating All International Gateway Payments and following up with Finance team to release the amounts.
  • Communicating Accrual figures with Finance in National Interconnection, Revenue Share & Mobile Advertising businesses.
  • Collection of all payments and keeping track of old debts after informing customers with their overdue amounts.
  • Review terms of conducted contracts with customer and ensure applying agreed KPI’s
  • Report debts status for management
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Ability to investigate, analyze and close disputes with most appropriate result according to defined goals
  • Maintain an accurate balance aging report
  • Monthly reporting and Presenting collected Revenues, Paid costs and any Highlights.

Qualifications Essential
Bachelor's degree, preferably commerce or mass communcatioi
Qualifications Desirablel
industry related knowledgeI
Experience Essential
2  Years experience in telecommunication field