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Roaming Specialist

Job Summary:

Ensure world-wide coverage to all Etisalat customers through launching and maintaining roaming services with different international operators while handling the roaming processes to generate revenues and enhance customer experience.

Job Responsibilities:

  • Perform inbound and outbound testing for all roaming services with selected partners in line with rollout plan.
  • Perform UAT testing for all roaming related offers.
  • Handle the test SIM cards sent to/received from mobile operators worldwide.
  • Report on rollout performance on weekly/monthly basis.
  • Handle team/department presentations.
  • Handle internal and external parties/requests.
     

Qualifications and Experience:

  • Bachelor Degree in any field
  • 0-2 years of experience
  • Communication, Presentation, Time Managemen